June 6, 2018
As MakerSights grows at a good clip, the team continues to prioritize an even split of talent between technical/engineering expertise and customer facing skill sets with prior retail industry experience. One customer facing workforce (comprised of sales + strategic engagement teams) has some impressive experience with brands and retailers including Neiman Marcus, Amazon, Bloomingdale’s, Birchbox, A&F, and more. We’ve recognized early on as a fast paced customer-centric company the overall importance of having our entire team privy to the day-to-day lives of our core customers, and ultimately prioritizing the the cross-functional sharing of knowledge.
To that end, we recently took a few hours away from the office to deep-dive our customers -- how they win, how they struggle, and how we can help them improve their bottom lines and overall daily job satisfaction! It was interesting to come away from our offsite with a plan for building out our relationships with current partners coming from the perspectives of both our retail experts + our software engineers. Here’s some of what we learned:
To provide a little insight into what’s likely coming down the pike, we’ve rounded up the recent statistics that we think retailers should keep top of mind over the next twelve months. From operational efficiencies to digital transformation to responsible fashion, here are 55 stats that we believe are key indicators of what’s to come in the new year.
One team’s success doesn’t have to come at the other’s expense. In fact, it’s proven that brands perform better when these two groups work together.
In this time of of fluctuating costs and economic uncertainty, brands should consider re-evaluating pricing strategies and architecture, balancing the need to protect margins and brand integrity while driving sales.